In a world full of fish, be a shark!
We'll keep you upstream.
Our Story Comes Alive
Who We Are
Big Fish Consulting is dedicated to helping small business owners and entrepreneurs achieve their goals. Through innovative strategies and expert advice, we ensure that your business operates at its best.
With a focus on optimizing operations and enhancing productivity, we provide virtual administration services that streamline processes and drive growth. Partner with us for efficient solutions tailored to your business needs.
Meet Our Team
Scott Trout, a pivotal force behind Big Fish Consulting, has spent over 20 years immersed in the world of business management, honing an instinct for effective strategy and flawless execution. Specializing in high-stakes event logistics and impactful management solutions for clients across all sectors, Scott thrives on turning complex challenges into seamless successes. His track record speaks for itself, including the monumental task of detailed planning for a world-renowned rock star and, yes, even the intricate dance of road closures and traffic redirection during some of Las Vegas's largest and most disruptive events. Detail-oriented and relentlessly focused, Scott ensures every angle is covered. Scott Trout... he's a man who gets shit done.
Brooke Gillespie-Trout is the strategic mind ensuring everything
behind the scenes runs flawlessly. With over 20 years of mastery in customer service and administrative support, Brooke specializes in providing expert virtual solutions designed to streamline communications, optimize processes, and eliminate operational disarray. Much like plotting a captivating story as a self-published romance author, Brooke approaches administrative challenges with meticulous attention to detail and a flair for bringing order to
complexity.
Services
Our Company Mission: To help small business owners streamline their business operations, gain clarity, reclaim their time, and achieve sustainable growth.
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Strategic Business Planning & Growth:
Strategic Roadmapping: Developing clear, actionable business plans for short-term wins and long-term vision.
Goal Setting Workshops: Guiding clients in setting measurable and achievable business goals.
Growth Strategy Development: Identifying new market opportunities, service expansion, and revenue diversification.
Business Model Optimization: Refining existing models for increased profitability and sustainability.
Operational Efficiency & Time Management:
Process Streamlining: Analyzing and optimizing existing workflows to reduce manual efforts and errors.
Time Audit & Management: Helping clients identify time sinks and implement effective time-blocking and productivity techniques.
Project Management Setup: Assisting with tools and strategies to manage projects efficiently from start to finish.
Automation Strategy: Identifying repetitive tasks that can be automated to save time and resources and building these tools for our clients.
Virtual Administrative & System Support:
Administrative Task Delegation: Guidance on what to delegate and how to work effectively with virtual assistants.
System Implementation: Setting up and optimizing essential business systems (CRM, project management software, communication tools).
Digital Organization: Creating efficient digital filing systems and data management strategies.
Custom Template & Workflow Creation: Developing templates for common business needs and tracking (invoicing, proposals, client onboarding).
Financial & Profit Strategy:
Basic Financial Health Checks: Understanding key financial metrics and profitability.
Budget & Forecasting Guidance: Helping small businesses create realistic financial plans.
Pricing Strategy: Advising on pricing models for services and products to maximize revenue.
Additional Services Include:
* Data Entry
* Customized training and power point development (including in person or video training for staff)
* Employee surveying and retention programs
* Customer retention and satisfaction programs
* Assistance on permitting, regulatory documentation, and paperwork submissions
* Full-service office and management consultation
Latest Business Articles
Testimonials
Client Reviews
Our clients share their success stories and experiences working with us. Discover how we've helped businesses like yours achieve their full potential.
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They are an incredible asset to any company. Big Fish is very detail oriented and has a drive to succeed as well as see those around them succeed too. I thoroughly enjoyed working with them and appreciate their business expertise.
Lisa B. - Actress and Owner/Artist at Royal Art FX
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They are fantastic to work with. Very creative and masters at coming up with great solutions. Big Fish always makes sure that all parties benefit from joint activities. Being a real expert in all business disciplines, they are truly a gifted marketing team. With passion, enthusiasm and strong customer-orientation they have managed to create a powerful brand for me.I truly enjoy working with Big Fish.
Mark L. - Marketing Executive with expertise in Brand Strategy & Management
Nate P. - Chief Revenue Operations & Strategic Operations
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It's rare to work with someone with such a positive attitude and strong work ethic. They were immediately impactful to our business by identifying our largest opportunities and getting themselves and the team involved in positive solutions. Not only did they immediately impact morale and productivity within the team, but with a hands-on, lead by example approach, they continue to help us increase revenue.